Privacy Policy
Last updated: 10 November 2026
1. About this policy
This policy explains how All In Interactive Pty Ltd (formerly All In Online Casino Pty Ltd) (ACN 703 295 167, ABN 70 703 295 167) ("All In", "we", "us") handles your personal information. It covers our website, player accounts, the games, our newsletter, and any contact you have with us.
We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
All In is for adults only. We don't knowingly collect personal information from anyone under 18. If we find out we have, we close the account and delete the information.
2. What we collect
We only collect what we need to run All In.
| What | When we collect it |
|---|---|
| Your email address, and your name and profile picture from Google if you sign in with Google | When you create an account or sign in |
| Your confirmation that you are 18 or over | When you first visit (a yes/no saved in your browser) and when you create an account |
| Your display name, avatar, store items and settings (such as game sound) | When you set them up or change them |
| Your play records: each round you play, the game, your bet, your win, the result and the time | Every time you play |
| Your coin history: every coin added or taken, and why (for example a daily reward, a bonus code or a game) | Whenever your balance changes |
| Rewards information: your daily streak and missions, bonus codes you redeem, your invite code and who invited you | When you use those features |
| Your play-safe settings: spend limits, session time limit, breaks and self-exclusion | When you set them |
| Your email address, the time you agreed, and where you signed up | When you join our newsletter |
| What you tell us, such as a request to close your account, an advertising enquiry (name, business, email, phone) or an email | When you contact us |
| Technical information such as your IP address, device and browser type | When you visit, through our hosting providers' standard logs |
| How you found us and how the site is used: the page you arrived on, the site that linked you here (or the tag in the link you clicked), which games are opened, and sign-up steps. We keep a random browser id in a cookie for this; it isn't linked to your name and is deleted after 90 days. | When you visit and play, recorded by us (no third-party tracking tools) |
We don't collect payment card details, government ID or sensitive information (such as health information). Nothing can be bought on All In yet. If that changes, payments will be handled by a payment provider and we will update this policy first.
3. How we use it
- to run your account and the games, and keep your coin balance accurate
- to give you rewards, run the leaderboards and weekly tournament, and apply your play-safe settings
- to keep the games fair: finding cheating, bots, multiple accounts and misuse of codes or invites
- to look out for signs that play may be harming someone, so we can check in or offer support
- to send you our newsletter, if you've agreed
- to answer your questions and requests
- to fix problems and improve All In
- to meet our legal obligations, including keeping All In 18+ only
We don't sell your personal information.
4. Our daily play check
Every morning an automated check looks over the previous day's play records. It flags accounts that, for example, win far more than the odds allow, play at machine speed, play for very long periods, raise their bets sharply after losses, ask to raise their spend limit, or invite many new accounts that barely play.
An AI assistant (Claude, made by Anthropic) turns the results into a short written report for our director. To do this it receives play figures for flagged accounts under a coded player number only. It does not receive names, email addresses or other contact details, and our director matches a code to an account only if action is needed. Anthropic processes this information in the United States.
The check only flags accounts. It never changes balances or accounts by itself. A person reviews every flag and decides what to do, which may be nothing, a friendly message, a mute or a suspension. If a decision affects you, you can ask us why and ask for it to be reviewed.
5. What other players can see
Other players can see your display name, avatar and leaderboard results. You can choose to appear as Anonymous on the leaderboards in My account. Other players never see your email address.
6. Newsletter and marketing emails
We only send our newsletter if you've ticked the box to agree, or switched it on in Settings. Every email includes our contact details and an unsubscribe link, as the Spam Act 2003 (Cth) requires. You can also stop it in Settings or by emailing us. We stop within 5 business days. We keep a record of when you agreed and when you unsubscribed.
We may still email you about your account (for example, to confirm a closure request).
7. Who we share it with
We use trusted service providers, who handle your information for us:
- Supabase, which runs player accounts, sign-in and our database (stored in Sydney, Australia)
- Vercel, which hosts our website
- Google (Google Workspace for our email, and Google sign-in if you choose it)
- Anthropic, for the AI-written daily report described in section 4
- Squarespace, which manages our domain names
When we start using a mailing service for the newsletter, or a payment provider, we will add them here before they receive any information. We may also share information if the law requires it, or with our professional advisers (such as our accountant or lawyer) when needed.
Overseas. Player accounts and play records are stored in Australia. Some providers, including Vercel, Google and Anthropic, may process information in the United States or other countries. We choose providers with strong security and privacy protections.
8. Security
Your information travels over encrypted connections. Access to player records is limited to our director, and our own accounts are protected with strong passwords and two-step verification.
9. How long we keep it
- Account details, play records and coin history: while your account is open, and for up to 2 years after it closes, so we can deal with questions, disputes or misuse. Then we delete them or remove anything that identifies you, unless the law requires us to keep them longer.
- Daily play check reports: 60 days.
- Newsletter details: until you unsubscribe, plus our record of your consent.
- Advertising enquiries and emails: as long as we need them to deal with you, and for our business records.
10. Your rights and how to contact us
Access and correction. You can ask to see the personal information we hold about you, or ask us to correct or delete it. Email us and we'll respond within 30 days. We won't charge you for this.
Closing your account. You can ask us to close your account in Settings or by email.
Complaints. If you're unhappy with how we've handled your information, email us first and we'll try to fix it within 30 days. If you're still not satisfied, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.
Contact us. All In Interactive Pty Ltd, hello@allinonlinecasino.com
Changes to this policy. We'll post any changes on this page and update the date at the top. If a change is significant, we'll also tell you by email or on the site before it applies.